Terms of Service

1. Who we are

AppSubmit is operated by One Absolute Ltd (company number 07903648), registered at London (WC2) Office, 7 Bell Yard, London, England, WC2A 2JR. "We", "us" and "our" mean that company. "You" means the person or organisation using the service.

By creating an account you agree to these terms. If you are agreeing on behalf of a company, you confirm you have authority to bind it.

2. What the service does

AppSubmit helps you prepare, submit and maintain apps on the Apple App Store and Google Play. It writes listing copy and screenshots with AI, tracks keyword rankings, delivers builds, monitors review status, decodes rejections and drafts replies to user reviews.

The service acts on your instruction and on your behalf, using credentials you connect. Nothing is written to a store without an explicit approval from you.

3. Your account

You must give accurate details, keep your password secret, and tell us promptly if you believe someone else has access. You are responsible for everything done through your account.

One account is for one person or organisation. Do not share logins with people outside your organisation, and do not resell access.

4. Store credentials and authority

When you connect an App Store Connect key or a Google Play service account, you confirm that you are authorised to use those credentials and to make changes to the apps they control.

We store credentials encrypted, use them only to carry out actions you have asked for, and record each use in an audit log you can inspect. You can remove a connection at any time, which stops all further use immediately.

5. AI output is a draft, not advice

AI features produce suggestions: listing copy, keywords, screenshot designs, rejection analyses and review replies. They can be wrong, incomplete or unsuitable for your app.

You decide what gets published. You remain responsible for the accuracy and legality of everything sent to a store, and for complying with Apple's and Google's rules. Our analyses are not legal advice.

6. We cannot promise store outcomes

Apple and Google decide independently whether to approve an app and how to rank it. We are not affiliated with either company and have no influence over their decisions.

Nothing in the service is a guarantee that your app will be approved, will rank better, or will earn more installs. Ranking data is measured or inferred from public sources and your own store analytics, and is provided as-is.

7. Acceptable use

• Do not use the service for apps you are not authorised to manage.
• Do not use it to publish content that is unlawful, infringing, deceptive or in breach of store policy.
• Do not attempt to bypass plan limits, rate limits or security controls, or to scrape or resell our data.
• Do not use automated means to place unusual load on the service or on the store APIs through it.

8. Plans, billing and cancellation

Paid plans are billed in advance through Stripe, monthly or annually, and renew automatically until cancelled. Prices are shown on the pricing page and exclude any taxes we are required to add.

You can cancel at any time from the billing page. Cancellation stops the next renewal; you keep access until the end of the period you have paid for. We do not refund part-used periods except where the law requires it.

Plans include monthly caps on AI assists and other metered features. When a cap is reached, the affected feature pauses until the next month or until you upgrade. We never bill overages without your agreement.

If a payment fails we may suspend paid features after notifying you.

9. Your content

You keep ownership of everything you upload or connect: binaries, screenshots, listing copy, and the store data we fetch for you. You grant us the permissions needed to host and process it in order to run the service, including sending it to the AI providers listed in our privacy policy.

Uploaded binaries are transient: we delete them from our servers seven days after delivery. AppSubmit is not a binary archive.

10. Availability and changes

We aim for high availability but do not offer a service level agreement. We may change, add or remove features; where a change is materially adverse to a paid plan we will give reasonable notice.

Third-party APIs we depend on can change or break without warning. Where that affects a feature, we will say so plainly in the product rather than mask it.

11. Suspension and termination

You may delete your account at any time. We may suspend or end access if you materially breach these terms, if required by law, or if your use puts the service or other customers at risk.

On termination we stop processing, and delete or anonymise your data within a reasonable period, except where we must keep records for legal or accounting reasons.

12. Disclaimers and liability

The service is provided as-is. To the fullest extent permitted by law we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for lost profits, lost revenue, lost rankings, lost data, or indirect or consequential loss. Our total liability in any twelve-month period is limited to the fees you paid us in that period.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. If you are a consumer, your statutory rights are unaffected.

13. Changes to these terms

We may update these terms. If a change is material we will email you before it takes effect. Continuing to use the service after that date means you accept the new terms.

14. Governing law

These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction, subject to any mandatory rights you have as a consumer in your country of residence.

15. Contact

Questions about these terms: hello@oneabsolute.co.uk.